Effective Date: 11.06.2025
Last Updated: 11.06.2025
This Privacy Policy explains how NEOPADEL, operated by RPK Group Sp. z o.o. ("we", "us", "our"), collects, uses, shares, and protects your personal data when you use our mobile and web application (the "Application").
By using NEOPADEL, you agree to this Privacy Policy.
NEOPADEL is a padel court booking application operated by RPK Group Sp. z o.o., registered in Poland. We provide digital tools for padel clubs and their clients to manage reservations and club operations.
We collect the following data when you use our application:
Personal Information: name, surname, email address, phone number.
Booking Information: date, time, club location, and details of your reservation.
Account Information: encrypted password and user credentials.
Technical Information: IP address, device information, and usage data.
We use your data to:
Create and manage your account.
Enable reservations and communicate booking details.
Operate, maintain, and improve our Application.
Provide customer support.
We may share your personal data (name, surname, email, phone number, and booking details) with padel clubs that use our Application, but only in connection with your bookings made with those clubs.
We do not sell your personal data to third parties.
All data within the NEOPADEL application, including passwords and sensitive information, is encrypted and stored securely. We use modern security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent for data processing.
File a complaint with a supervisory authority if you believe your data has been handled improperly.
To exercise any of these rights, contact us at office@neopadel.eu.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations.
NEOPADEL is not intended for use by individuals under the age of 16. We do not knowingly collect data from children. If we discover that we have collected data from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time. If significant changes are made, we will notify users through the Application or via email.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: office@neopadel.eu
📍 Company Name: RPK Group Sp. z o.o.
📍 Address: ul. Kineskopowa 1C, Piaseczno 05-509, Poland